Thank you for shopping at TWINCITY.COM. This shipping policy outlines our shipping procedures and delivery times.
1. Shipping Options
We offer the following shipping options:
Shipping costs are calculated at checkout based on the shipping destination and the weight of the order.
2. Order Processing Time
We aim to process and ship all orders within [number] business days. Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Destinations
We currently ship to addresses within The United States. We do not ship to P.O. boxes.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment on the carrier’s website.
5. Delivery Issues
TWINCITY.COM is not responsible for any delays caused by postal services or customs. If your order is lost or damaged during shipping, please contact us at [email protected] and we will assist you in resolving the issue.
6. Customs and Import Duties
Customers are responsible for any customs and import duties that may be applied to their order. These charges are not included in the purchase price or shipping costs.
7. Contact Information
If you have any questions about our shipping policy, please contact us at [email protected]
